Outbound / Inbound Services

Standard Package

• 2 personal and qualified tele-agents
• Working exclusively for you 8.5 hours per day
• Working time form 9:30 to 18:00 CET (Central European Time)
• Working days from Monday to Friday (except public holidays)
• Call rates starting at just 2 cents per minute.
• Per second phone billing
• Live online access to billing platform
• Your choice of English, Spanish, German, Russian and Bulgarian languages.
• Accurate tracking system of dials, contacts made and results
• Daily result reporting by email

Custom Package : Contact us now and see how Newcotel can find a solution and price to fit your needs.

Virtual Office / Answering Services

Standard Package

• Telephone answering 8.5 hours per day
• Telephone answered in your company name
• Answering times from 9:30 to 18:00 CET (Central European Time)
• Answering days from Monday to Friday (except public holidays)
• Message Taking and forwarding to email
• After hours voice mail
• Your choice of English, Spanish, German, Russian and Bulgarian languages.
• Fax number (available with US, UK, and Spanish numbers)
• Fax forwarding to email
• Personal telephone number (UK, USA, Spain. See available countries)

Premium Package

• Telephone answering 8.5 hours per day
• Telephone answered in your company name
• Answering times from 9:30 to 18:00 CET (Central European Time)
• Answering days from Monday to Friday (except public holidays)
• Message Taking and forwarding to email
• Call handling to your specifications
• After hours voice mail
• Your choice of English, Spanish, German, Russian and Bulgarian languages.
• Fax number (available with US, UK, and Spanish numbers)
• Fax forwarding to email
• Personal telephone number (UK, USA, Spain. See available countries)
• Additional Telephone number